Terms and Conditions
hese Terms & Conditions explain the rules, responsibilities, and legal agreements that apply when using the WordPress Website Design Agency website and services. They are designed to protect both our business and our clients while ensuring clear expectations throughout every project.
By accessing our website or purchasing services from us, you agree to these Terms & Conditions.
Introduction
These Terms & Conditions govern the use of the WordPress Website Design Agency website and services.
By using our website or purchasing our services, you agree to comply with these Terms & Conditions.
If you do not agree with these terms, you should not use our website or services.
About Us
WordPress Website Design Agency provides WordPress website design, development, maintenance, SEO, support, and related digital services across the United Kingdom.
Contact Email: contact@wordpresswebsitedesignagency.co.uk
Services
We provide a range of WordPress related digital services for businesses across the United Kingdom. The exact scope of work will vary depending on your project requirements and agreed service package.
Our services may include:
- WordPress website design
- Website development
- Website redesigns
- WordPress maintenance
- Website support
- SEO services
- Website optimisation
- Hosting support
- Content updates
- Technical troubleshooting
Specific deliverables, timelines, and requirements will be outlined separately within quotations, proposals, or agreements.
Client Responsibilities
To ensure projects run smoothly and are completed efficiently, clients are expected to provide accurate information, timely communication, and all required materials.
Clients agree to:
- Provide accurate information
- Supply required content and materials
- Respond to requests within reasonable timeframes
- Review work and provide feedback promptly
- Ensure they have rights to any materials supplied
Delays in providing information or approvals may impact project timelines.
Quotations and Pricing
All quotations are prepared based on the information available at the time of assessment. Changes to project requirements or additional requests may affect pricing.
All quotations are provided based on project requirements available at the time.
Prices may vary where:
- Project scope changes
- Additional work is requested
- Delays significantly affect delivery
- Third-party costs increase
Unless otherwise stated, quotations are valid for 30 days.
Payments
Payment structures and billing arrangements may differ depending on the type and size of the project. All payment terms will be confirmed before work begins.
Payment terms may vary depending on the project.
Typical payment structures may include:
- Deposits before work begins
- Stage payments
- Final payment upon completion
- Monthly recurring billing for ongoing services
Invoices should be paid within the agreed payment period.
Late payments may result in paused work, suspended services, or additional charges where lawful.
Project Timelines
Estimated delivery dates are provided in good faith but may vary depending on:
- Project complexity
- Client feedback speed
- Third-party delays
- Technical issues
- Scope changes
We are not liable for delays caused by factors outside our reasonable control.
Revisions and Amendments
Reasonable revisions may be included depending on the agreed project scope.
Significant design or functionality changes outside the agreed scope may incur additional charges.
Website Content
Clients remain responsible for the legality, accuracy, and ownership of all content provided.
This includes:
- Text
- Images
- Videos
- Logos
- Documents
- Branding materials
Clients must ensure they have appropriate rights or licences for supplied materials.
Intellectual Property
Ownership rights relating to websites, content, and project materials are important for both parties. The following terms explain how intellectual property is handled.
Unless otherwise agreed in writing:
- Clients own final approved website content after full payment
- We retain ownership of pre-existing tools, frameworks, processes, and development methods
- Third-party software and plugins remain subject to their own licences
We reserve the right to showcase completed work within our portfolio unless otherwise agreed.
Third-Party Services
Projects may involve third-party providers including:
- Hosting companies
- Plugin developers
- Domain registrars
- Payment gateways
- Analytics platforms
We are not responsible for failures, downtime, pricing changes, or issues caused by third-party providers.
SEO and Performance Disclaimer
While we follow best practices for website performance and SEO, we cannot guarantee:
- Search engine rankings
- Traffic increases
- Specific business outcomes
- Continuous uptime
- Third-party platform performance
Results may vary depending on competition, industry, algorithms, and market conditions.
Support and Maintenance
Ongoing support or maintenance services will only apply where agreed separately.
Support coverage, response times, and included tasks may vary depending on the service plan.
Limitation of Liability
While we aim to provide reliable and professional services at all times, certain limitations of liability apply to protect our business from circumstances outside our reasonable control.
To the maximum extent permitted by law, WordPress Website Design Agency shall not be liable for:
- Indirect losses
- Loss of profits
- Loss of business
- Data loss
- Website downtime
- Security incidents caused by third-party systems
- Consequential damages
Our total liability relating to services provided shall not exceed the amount paid for the relevant service.
Nothing in these Terms excludes liability where unlawful to do so.
Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee uninterrupted access and may suspend access temporarily for maintenance, updates, or technical reasons.
Acceptable Use
You agree not to:
- Use the website unlawfully
- Attempt unauthorised access
- Upload harmful code
- Interfere with website security
- Misuse forms or communication systems
We reserve the right to restrict access where misuse occurs.
Termination
We reserve the right to suspend or terminate services where:
- Payments remain unpaid
- Abusive behaviour occurs
- Terms are breached
- Illegal activity is suspected
Clients may also terminate services in line with agreed notice periods and contractual terms.
Confidentiality
Both parties agree to treat confidential business information responsibly and not disclose sensitive information without permission unless legally required.
Force Majeure
We are not responsible for delays or failures caused by events outside our reasonable control, including:
- Natural disasters
- Internet outages
- Cyber attacks
- Government actions
- Power failures
- Third-party service interruptions
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms & Conditions periodically.
Updated versions will be published on this page.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
WordPress Website Design Agency